FAQs Category: Preparing for the Day

Yes, you are more than welcome to eat at our centres.
To ensure your group stays mission-ready and energized, we provide the following facilities and guidelines:

• Bring Your Own Rations: We highly encourage players to bring their own packed lunches and plenty of fluids. Staying hydrated is the tactical key to a great day on the field!
• Lunch Timing & Strategy: To maximize your time on the game zones, we recommend that players save their main meals for after their paintball session. There are short refreshment breaks between games for quick snacks and water to keep you moving.
• Sheltered Base Camp (Safe Zone): Every centre features a large, sheltered base camp with picnic seating. This is your designated safe zone where parents, friends, and players can relax and enjoy their food during or after game sessions.
• On-Site Recon (Snacks & Drinks): Our on-site shops stock a selection of cold drinks, chocolates, and light snacks should you need a quick energy boost between missions.
• Important Catering Note: Please note that we do not offer on-site catering, hot meals, pizza lunches, or food delivery services. Please come prepared with your own food supplies.
• Celebrating a Birthday? You are more than welcome to bring a birthday cake to the base camp to celebrate with your group after the games are done!

Pro-Tip: Planning a large group meal? Give our team a call at 1-833-722-2151 for advice on the best local spots for a post-game victory dinner. Please have the tracking number on your paintball tickets ready when you call.

A typical day is divided into two high-energy sessions: To ensure you get the most out of your experience, we run morning and afternoon sessions across 4–6 varied game zones with scheduled refreshment breaks.

• Morning Session Times: Approx. 10:00 am – 1:00 pm (Winter: 9:00 am – 12:00 pm).
• Afternoon Session Times: Approx. 1:30 pm – 4:30 pm (Winter: 12:30 pm – 3:30 pm).
• Arrival Strategy: We recommend arriving at least 15 minutes prior to your session start time to ensure registration and safety briefings are completed promptly.
• Booking & Support: For more details or to check availability for your preferred date, please contact our booking office at 1-833-722-2151 or use our Live Chat feature to speak with us online.

Pro-Tip: Session times can vary slightly by location and seasonal light levels, especially during Canadian winter months. Always check your booking confirmation for the exact arrival time at your chosen centre and have the tracking number on your paintball tickets ready for a faster check-in.

Yes. While spectators are not permitted on the active game zones for safety reasons, we provide comfortable facilities for those not playing.

• Base Camp Facilities: Our base camp features sheltered seating areas where parents and friends can relax throughout the day.
• Meeting Players: Spectators can easily meet with players during scheduled breaks to catch up on the action.
• Safety First: For the protection of all guests, non-players must remain within the designated base camp areas and are not authorized to enter the field of play.
• Amenities: The base camp is designed to keep you comfortable and close to the excitement while maintaining a safe distance from the game.

To ensure your squad is fully prepared for an action-packed mission, please follow our recommendations for clothing, gear, and essentials:

• Footwear: We strongly recommend sturdy walking boots with ankle support and deep tread rubber soles, especially as it can get muddy or slippery during the winter. While some players choose rubber boots for the wet, they do lack ankle support. Sandals, flip-flops, and open-toed shoes are strictly prohibited.
• Clothing: Wear comfortable, old clothing (like tracksuits or leggings) under the combat suits we provide. We highly recommend bringing a towel and a full change of clothes for the end of the day to ensure a comfortable journey home.
• Personal Belongings: Secure lockers are available for hire on-site to store your valuables, car keys, and dry clothes while you are out in the game zones.
• Hand Protection: Your hands are sensitive to impact; you are welcome to bring your own gloves or purchase professional armored gloves from our on-site kiosk.
• Food & Hydration: As we do not offer pizza lunches or onsite catering, please bring a cooler with a packed lunch and plenty of water. Cold drinks and snacks are available for purchase at the kiosk.
• Payment Methods: Our shops accept Visa and MasterCard for your convenience. It’s always a good idea to have some loonies and toonies on hand for quick snacks or extra paintballs.

Pro-Tip: If you’re heading out during a cold snap, wearing a beanie under your helmet and thin thermal layers can be a total game-changer! If you’re unsure about gear, give us a shout at 1-833-722-2151. Please have the tracking number on your paintball tickets ready when you call.

Yes. Paintball is a premier all-weather activity, and our centres are fully equipped to ensure your group has a world-class experience regardless of the conditions.

• All-Weather Facilities: Every centre features large, sheltered base camp areas to keep your group dry and comfortable between missions.
• Snow and Winter Conditions: Our centres remain operational during snowfall. The game continues as long as conditions are deemed safe by our staff. In the event of extreme winter weather that prevents a session from proceeding, the same credit process applies.
• Secure Storage: We provide on-site lockers at all locations to ensure your valuables and dry clothes remain protected while you are on the field.
• Weather & Cancellation Policy: In the unlikely event that a session cannot proceed due to extreme weather, safety concerns, or “Force Majeure Events,” Optimum Paintball Canada reserves the right to issue a full-value credit for the booking instead of a refund.
• Credit Flexibility: This credit is valid for a future booking date at any of our available national locations and is fully transferable to another person.
• Safety First: The decision to postpone a game due to weather is made solely by the Centre Manager to ensure the safety of all players and staff.

Pro-Tip: Canadian weather can be unpredictable! We highly recommend bringing a towel and a spare change of clothes to leave in your vehicle for a comfortable journey home. For any weather inquiries, call our team at 1-833-722-2151.

No. Optimum Paintball Canada operates a strict zero-alcohol policy across all centres to maintain our industry-leading safety standards.

• Safety & Insurance: Alcohol is strictly prohibited in both the base camp and game zones. To comply with insurance requirements, all players must remain fully alert and unimpaired.
• Entry Requirements: Any player found under the influence, or attempting to bring alcohol onto the premises, will be excluded from the event without a refund.
• Celebrations: To ensure a safe environment for all guests, we ask that any celebrations involving alcohol be saved until after you have left the venue.
• Prohibited Substances: This policy applies to all intoxicants to ensure the safety of our staff and players on the field.

An Optimum Paintball Canada (OPCA) ticket provides players with entrance and equipment rental for an action-packed session at any of our premier centres across the country and our global network.
Your ticket is the key to a premium experience, ensuring you are mission-ready from the moment you arrive.

• Global Access: Valid for use at any paintball centre represented by Optimum Paintball and our international affiliates in Australia, New Zealand, and the UK.
• Immersive Gameplay: Participation in 4–6 high-energy, themed paintball missions per session across world-class game zones.
• Full Equipment Hire: Includes the latest semi-automatic paintball marker, combat suits with padded collars, and unlimited gas propellant refills for the day.
• Enhanced Safety Gear: Every player is issued a full-head protection goggle system and custom-fit body armor to ensure a safe, world-class experience.
• Professional Support: Full supervision and assistance during the games from our friendly, fully trained staff, plus comprehensive Public Liability Insurance for total peace of mind.
• Exclusive Discounts: These tickets entitle you to a 10% discount on all Paintball Packages, including both Adult and kids packages!

Pro-Tip: To ensure your squad stays energized and hydrated, we recommend bringing plenty of bottled water and snacks in your cooler. Please note that we do not offer onsite catering or pizza lunches at our centres! For any questions, give the team a shout at 1-833-722-2151 and have the tracking number on your paintball tickets ready.